UniPower LLC - Bethlehem, PA

Products
UPS
Emergency Lighting
Batteries
Power Distribution
Precision Cooling
Racks
Surge Supression

Applications
UPS
Emergency Lighting
Batteries
Home Business
Power Distribution
Precision Cooling
Racks
Surge Supression

Service Questionnaire

Thank you for allowing us the opportunity to provide our services for your power quality equipment. We take great pride in providing you the best service possible in a professional manner. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet and exceed your expectations.

Your Info:
Company Name: *
Your Name: *
Your E-Mail: *

Service Info:
Service Date:
Service Tech:
Service Type:

* Required Fields

Question 1:
During your initial call for service your request was handled quickly and efficiently:

Strongly Agree
Agree
Not Sure
Disagree
Strongly Disagree

Question 2:
Based on your experience, rate your customer service experience (5=Best, 1=Worst):

	5	4	3	2	1
Ease of Contacting
Quality of Advice
Professionalism
Prompt Reply
Overall Quality

Question 3:
Please rate the quality of work performed by our service tech:

Excellent
Above Average
Average
Poor

Question 4:
Our service tech was able to answer your question:

Strongly Agree
Agree
Not Sure
Disagree
Strongly Disagree

Question 5:
Our service tech was able to perform the requested service:

Strongly Agree
Agree
Not Sure
Disagree
Strongly Disagree

Question 6:
Will you use UniPower LLC for your future service needs?

Yes
Not Sure
No

Question 7:
Would you recommend UniPower LLC to others for service?

Yes
Not Sure
No

Question 8:
Was there any particular aspect of the service experience that stood out:

Yes, Please send me more information on the product(s) described below:

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UniPower LLC is a certified Minority Woman Owned Small Business Enterprise (MWBE)